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Chapter 12

COMM 2BA3 - CHAPTER 12 - POWER, POLITICS, & ETHICS.docx

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Department
Commerce
Course
COMMERCE 1BA3
Professor
Teal Mc Ateer
Semester
Fall

Description
CHAPTER 12POWER POLITICS AND ETHICS What Is PowerPower the capacity to influence others who are in a state of dependence o Not always perceived or exercised o The fact that the target of power is dependent of the power holder does that mean there is a poor relationship between the two o Power can flow in any direction in an organization o Power is a broad concept that applies to both individuals and groups The Basis of Individual PowerCan be found in the position you occupy in the organization or the resources that you are able to commandLegitimate Power o Legitimate power derived from a persons position or job in an organizationWho is formally permitted to influence whom authorityHigher up in the hierarchy the more legitimate powerOrganizations differ in the extent in which they emphasize and reinforce legitimate powerLegitimate power often works due to socializationReward Power o Reward power derived from the ability to provide positive outcomes and prevent negative outcomesReinforcement Theory Positive reinforcementBacks up legitimate powerCoercive Power o Coercive power derived from the use of punishment and threatReinforcement Theory PunishmentA support for legitimate powerLowerlevel members can also use it in retaliation to management worktoruleProblematic due to emotional side effectsGenerally ineffective and provokes employee resistanceReferent Power o Referent power derived from being well liked by othersPeople we like readily influence us consider their points of view ignore their failures seek their approval role modelCognitive dissonanceStems from identification with the powerholderAnyone in the organization may be well liked irrespective of his or ger other bases of powerPermit influence across organization outside usual channels of legitimate authority reward and coercionExpert Power
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