COMMERCE 1BA3 Chapter 12: COMM 2BA3 - CHAPTER 12 - POWER, POLITICS, & ETHICS.docx

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Can be found in the position you occupy in the organization or the resources that you are able to command. Legitimate power: legitimate power: derived from a person"s position or job in an organization. Who is formally permitted to influence whom (authority) Higher up in the hierarchy, the more legitimate power. Organizations differ in the extent in which they emphasize and reinforce legitimate power. Legitimate power often works due to socialization. Reward power: reward power: derived from the ability to provide positive outcomes and prevent negative outcomes. Coercive power: coercive power: derived from the use of punishment and threat. Lower-level members can also use it in retaliation to management (work- to-rule) Referent power: referent power: derived from being well liked by others. People we like readily influence us; consider their points of view, ignore their failures, seek their approval, role model. Anyone in the organization may be well liked, irrespective of his or ger other bases of power.

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