COMMERCE 1E03 Chapter Notes - Chapter 16: Iso 9000, The Sequence, Economic Order Quantity
9 Apr 2013
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Producing world-class goods & service in text chapter 10. Research and development: work directed toward the innovation, introduction and improvement of products and processes. Comparing companies competitiveness innovation & technology. Manufacturing sector employs 7% of canada"s working population. Production: creation of finished goods and services using the factors of production: land, labour, capital, entrepreneurship & knowledge, been associated with manufacturing. Production management: describes all of the activities that mangers do to help their firms create goods. Manufacturers turn a customer orientation and services for profit. Companies that have prospered and grown expanded operations management out of the factory and moved it closer to the customer, providing services (customer manufacturing, credit, repair, etc) Growing importance of services corporate computing. Operations management has become more focused on services, because by redirecting corporate thinking towards satisfying customer needs better than the competition, they retain their customers. Operations management planning involves many issues facility location, layout, quality control.
