COMMERCE 2BC3 Chapter Notes - Chapter 7: Job Enrichment, Job Satisfaction, Performance Appraisal
7 Nov 2016
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Voluntary turnover: turnover initiated by employees (often who the company would prefer to keep) Involuntary turnover: turnover initiated by the organization (often among people would prefer to stay) Progression of withdrawal: the theory that dissatisfied individuals enact a set of behaviours in succession to avoid their work situation. Physical job withdrawal: if job conditions cannot be changed, a dissatisfied worker any attempt to solve the program through physical withdrawal leaving the job. Could take the form of internal transfer if the dissatisfaction is job specific or it could be turnover because the issue has to do with something company wide. Psychological withdrawal: physically on the job but mentally elsewhere. If job dissatisfaction may result in low job involvement. If dissatisfaction is with employer, employee may exhibit low organizational commitment. Job satisfaction: a pleasurable feeling that results from the perception that a job fulfills or allows for the fulfillment of important job values.
