COMMERCE 2BC3 Chapter 6: 2BC3 Chapter 6

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2bc3 chapter 6: training and strategic development of people. Training and development: their role in continuous learning and competitive advantage. Continuous learning: a learning system that requires employees to understand the entire work process and expects them to acquire new skills, apply them on the job, and share what they have learned with other employees. Training: a planned effort to facilitate the learning of job-related knowledge, skills, and behaviour by employees, goal: for employees to master the knowledges, skills, and behaviours emphasized in training and apply them to their day-to-day activities. Formal training: training and development programs and courses that are developed and organized by the company. Development: the acquisition of knowledge, skills, and behaviour that improve an employee"s ability to meet changes in job requirements and client and customer demands. Training continues to become more strategic. (cid:1005) The distinction between training and development will blur .

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