COMMERCE 2BC3 Chapter Notes - Chapter 11&12: Presenteeism, Bursitis, Tendinitis
27 Apr 2014
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4: effective industrial relations system does not eliminate conflict, provides rules to resolve conflict in way that minimizes costs, open conflict relationship: parties have extreme distrust and dislike for one another, containment aggression relationship: distrust remains but dislike becomes antagonism, accommodation relationship: more courteous but still hindered by lack of trust and acceptance of other party, cooperative/collaboration relationship, parties trust and accept legitimacy of each other, strive for mutually satisfying solutions to problems, relative bargaining power is influenced by competitive environment and size/depth of union membership. Employers (management: management discourages unions because fears, higher wage and benefit costs, strikes, constraints placed on decision making flexibility and discretion, management has two strategies to avoid unionization, may provide terms/conditions that employees find good enough so do not need to have a union, may aggressively oppose union representation, employer does not have option of trying to decertify a union.
