COMMERCE 2BC3 Chapter : 2BC3-CH1.docx
11 Apr 2012
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Document Summary
Chapter 1: changing nature of human resources management. The policies, practices and systems that influence an employee"s behaviour, attitude, and performance in the attainment of organizational goals. 7 interlinked activities: global forces and hr management. Process of linking the hr function with the strategic objectives of the organization in order to improve performance. To anticipate and respond to the hr changes from organizations strategic hr management has grown in importance. Hr effectiveness must be increasing through the use of hr metrics. Hr metrics: specific measures tied to hr performance indicators. Hr technology is important and many organizations have hr management systems, which use information technology to provide managers and employees with more accurate and timely information on hr programs and activities. In hr planning, managers attempt to anticipate forces that will influence the future supply of and demand for employees. Issue: retention of employees: equal employment opportunity.
