COMMERCE 2BC3 Chapter Notes - Chapter 1: Common Hardware Reference Platform, Society For Human Resource Management, Intellectual Capital
13 Jul 2016
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Document Summary
Competitiveness: a company"s ability to maintain and gain market share in its industry. Human resource management: policies, practices, and systems that influence employees" behaviour, attitudes, and performance. Hr management practices: analysis and design of work, hr planning, recruiting, selection, training and development, compensation, performance management, employee relations. Six competencies for the hr profession: credible activist, cultural steward, talent manager/organization designer, strategic architect, business ally, operation executor. Evidence based hr: demonstrating that human resource practices have a positive influence on the company"s bottom line or key stakeholders (employees, customers, community, and shareholders). Collects data on productivity, turnover, accidents, employee attitudes, and medical costs. Top hr challenges: attracting, recruiting, retaining, leadership capacity, aging workforce. Intangible assets: a type of company asset including human capital, customer capital, social capital, and intellectual capital. Change: the adoption of a new idea or behaviour by a company. Psychological contract: expectations of employee contribution and what the company will provide in return.
