COMMERCE 2BC3 Chapter Notes - Chapter 1: Human Resource Management, Tacit Knowledge, Intellectual Capital
16 Sep 2016
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Competitiveness: a company"s ability to maintain and gain market share in its industry. Human resource management (hrm): policies practices, and systems that influence employees" behaviour, attitudes, and performance. Evidence-based hr: demonstrating that human resource practices have a positive influence on the company"s bottom line or key stakeholders (employees, customers, community, and shareholders) Hr or workforce analytics: the practices of using data from hr databases and other data sources to make evidence-based human resources. Sustainability: the ability of a company to survive and exceed in a dynamic competitive environment, without sacrificing the resources of its employees, the community, or the environment. Intangible assets: a type of company asset including human capital, customer capital, social capital, and intellectual capital. Knowledge workers: employees who own the intellectual means of producing a product or service. Psychological contract: expectations of employee contributions and what the company will provide in return.
