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Chapter 8

Commerce 2KA3 - Chapter 8 Summary

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Department
Commerce
Course
COMMERCE 2KA3
Professor
A L I R M O N T A Z E M I
Semester
Winter

Description
Chapter 8 Helping Organizations Access Share and Use InformationTeams Partnerships and AlliancesThe advent and proliferation of networkbased computing has enabled organizations to build systems with which all sorts of communities can interactCore Competency an organizations key strength a business function that it does better than any of its competitorsCore competency strategy is one in which an organization chooses to focus specifically on what it does best its core competency and forms partnerships and alliances with other specialist organizations to handle nonstrategic business processesStrategic alliances enable businesses to gain competitive advantages through access to a partners resourcesInformation Partnership occurs when two or more organizations cooperate by integrating their IT systems thereby providing customers with the best of what each can offerCollaborationOver the past few years most business processes have changed on various dimensions because of market conditions and organizational modelsCollaboration system an ITbased set of tools that supports the work of teams by facilitating the sharing and flow of informationCollaboration systems allow people teams and organizations to leverage and build upon the ideas and talentsof staff suppliers customers and business partnersCollaboration systems involves a unique set of business challenges thatoInclude complex interactions between people who may be in different locations and desire to work across function and discipline areasoRequire flexibility in work process and the ability to involve other quickly and easilyoCall for creating and sharing information rapidly and effortlessly within a teamSuccessful organizations identify and invest in their core competencies and outsource or collaborate for those competencies that are not core to themCollaboration systems fall into one of two categoriesoUnstructured collaboration sometimes referred to as information collaboration includes document exchange shared whiteboards discussion forums and emailoStructured Collaboration or process collaboration involves shared participation in business processes such as workflow in which knowledge is hardcoded as rulesThe integration of IT systems enables an organization to provide employees partners customers and suppliers with the ability to access find analyze mange and collaborate on contentKnowledge Management
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