COMMERCE 2KA3 Chapter Notes - Chapter 14: Project Portfolio Management, Information Technology Management, Job Satisfaction
16 Apr 2018
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14. 1 what are the objectives of project management, and why is it so essential in developing. Project management objectives: a project is a planned series of related activities for achieving a specific business objective. Information systems costs and benefits: tangible benefits can be quantified and assigned a monetary value. Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run: costs, hardware, telecommunications, software, services, personnel, tangible benefits (cost savings) Increased productivity: lower operational costs, reduced workforce, lower computer expenses, lower outside vendor costs, lower clerical and professional costs, reduced rate of growth in expenses, reduced facility costs. Increased organizational learning: legal requirements attained, enhanced employee goodwill. Improved operations: higher client satisfaction, better corporate image. Limitations of financial models: ma(cid:374)y (cid:272)o(cid:373)pa(cid:374)ies" i(cid:374)fo(cid:396)(cid:373)atio(cid:374) syste(cid:373)s i(cid:374)(cid:448)est(cid:373)e(cid:374)t de(cid:272)isio(cid:374)s do (cid:374)ot ade(cid:395)uately (cid:272)o(cid:374)side(cid:396) costs from organizational disruptions created by a new system. Intangible benefits may also be overlooked in a traditional financial analysis.
