COMMERCE 2OC3 Chapter Notes - Chapter 1: Mass Customization, Total Factor Productivity, Factors Of Production
18 Jan 2017
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Document Summary
Orlando-based hard rock caf opened its first restaurant in london in 1971. Known for its rock memorabilia at the stores. Creates value in the form of good and entertainment. The operations managers at hard rock caf at orlando provide more than 3,500 custom products meals. All production of goods and services require operations management, but efficient production of goods and services requires effective application of the tools, concepts, techniques of om that we introduce later. Production is the creation of goods and services. Operations managements is the set of activities that relate to the creation of goods and services through the transformation of inputs to outputs. Regardless if the end product is tangible or intangible (services), the production of activities that go on in the organization are referred to as operations or operations management. To create value, firms rely on suppliers to help them.
