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Chapter 1

COMMERCE 3S03 Chapter Notes - Chapter 1: Spock, Extraversion And Introversion, Rational Basis Review

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Frances L Tuer

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Chapter 1: Manager Strengths and Weaknesses
Strength: individual attribute that arises from a natural talent that is supported and reinforced
with both learned knowledge and skills
Talents: instinctive abilities that naturally recurring patterns of thought, feeling, or behavior
Knowledge: consists of facts, information, and experiences that are linked together to become
Skills: accumulated knowledge that has been formalized into behavior steps needed to
adequately perform an activity
Why Discover Your Strengths
Hard to see ourselves clearly and objectively
People bring their own experiences to their ratings
Many people tend to have an inflated or distorted view of themselves based upon prior
Most people, can enumerate their weakness much more readily than their strengths
Positive Psychology (founded by Martin Seligman)
Mapping a list of every human strengths and virtues to see which were the most
o 6 higher level virtues & 24 personal strengths (textbook exhibit 1.1)
Criteia fo peso’s tue o sigatue stegth
1. A sense of ownership of the strength (this is the real me)
2. A feeling of excitement while displaying or using the strength
3. A rapid learning curve when using the strength
4. A yearning to use the strength
5. Invigoration rather than exhaustion when using the strength
6. A feeling of motivation to use the strength
10 Management Strengths
- Self-confidence: Assuae i oe’s o ideas, judgets, ad apailities
o Knowing and trusting yourself
o Manager with self-confidence, believe in themselves and can more easily
delegate responsibility, take risks, give credit to others, confront problems, and
assert themselves for the good of their team
o Manager lacks of self-confidence, more likely to avoid difficult decisions and
confrontations and may tend to over-control subordinates (micromanaging)
- Emotion Control: eig ale to keep oe’s eotio i hek so that the do’t itefee
with relationships and goal attainment
o with emotion control, remain calm under pressure, hopeful when confronted
with disappointments, and optimistic in the face of trials and tribulations
o low emotion control, easily hurt by criticism, may be overly emotional in difficult
situations, and may experience negative thinking prior to an important
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