COMMERCE 3S03 Chapter : 3S03-CH7.docx

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Leadership is perhaps the most important, yet most misunderstood topic in all of management. Leadership: the ability to influence people to set aside their personal concerns and support a larger agenda at least for a while. The most effective leaders motivate people to perform above and beyond the call of duty and enhance group success. Leadership effectiveness is not simply who exerts the most influence or emerges to control the group, but not achieve high group performance over time. Leadership is generally distinguished by the necessity of followers (people) and as an influence process that takes people beyond the status quo. Leadership is consequential for the success of organizations and the well being of employee and citizens. Has been linked to a wide variety of important outcomes including employee satisfaction, teamwork, and financial performance. A first step toward understanding effective leadership is to first understand what is not true.

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