Textbook Notes (368,241)
Canada (161,733)
Commerce (1,695)
sfs (9)
Chapter 1

Chapter 1.docx

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Department
Commerce
Course
COMMERCE 4SA3
Professor
sfs
Semester
Summer

Description
Chapter 1 The job of the General Manager PG 116 General Manager responsible for al functional facets of business they dont act in isolation they create value for the enterprise o 3 fundamentals FIG 11setting directioncreating strategyimplementing change Implementing change Assessing Performance o Organizational performance operating performancethe hard or quantitative measures of financial position market performanceprofitabilityorg health softermore qualitative include mngtworker enthusiasm ability to work across boundaries ability of the org to learn boundaries learing sustainabilityPG 5TABLE 1112Performance Matrix classifies operating perforg health as ve or veask 3 Qs 1 Where was your business 3 years ago 2 Where is it today 3 Which way is it currently moving Based on
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