3. 1 3. 2 clarifying the initial problem statement and framing customer requirements. Design projects start when a client sets out a problem to be solved. The initial problem statement may be short, but this does not account for other considerations that might enter into thinking about or assessing the design. Initial problem statement states the key issues and mentions a goal statement. Revised problem statement less vague, states who the product is for and is factually correct. Your problem statement should not include: errors incorrect information, faulty/incomplete data, biases presumptions about the situation that may prove inaccurate because the client/user does not grasp the entire situation. Implied solutions they restrict the design space and may not solve the problem at hand. We must carefully examine an initial problem statement to identify errors, biases and implied solutions, then we can begin to understand and solve the problem. You may rewrite the problem statement to eliminate errors, biases and implied solutions.