SOCWORK 2A06 Chapter Notes - Chapter 1: Substance Abuse, Crisis Management, Job Security

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Published on 19 Apr 2013
School
McMaster University
Department
Social Work
Course
SOCWORK 2A06
Professor
Page:
of 3
Cournoyer Chapter 1
Challenging, demanding and complex profession
Amongst one of eight most satisfying careers due to
o Intellectual stimulation
o Job security
o Professional autonomy
o Extensive direct contact with clients
To serve competently
o Be knowledgeable
o Thoughtful
o Ethical
o Accountable
o Proficient
Places of work
o Child-protection in event of abuse or neglect
o Families child-caring
o Hospital crisis management
o Adults counselling in event of abuse/incarceration
o Couples
o Single parents childcare
o Substance abuse
o Prison/youth offenders
o Psychiatric institutions
The variety of function and settings of the field make it hard for one to excel in all different
avenues
The breadth, diversity and complexity is overwhelming
One can not serve competently in all places
o One can acquire expertise which are common to all practices
o These common skills bring coherence to the profession
Social workers approach clients in a similar perspective distinct professional language
Use words such as client, person, or consumer (oppose to patient, subject or case)
Use assessment (oppose to diagnosis, study, examination or investigation)
Look for strengths, assets, resources, resiliencies, competencies and abilities (oppose to
problems, obstacles, deficiencies or pathologies)
Dual focus person and environment
Social workers view people and situations to be continually changing
Primary constituency people of lower status and least power
Definition: Social Work Skill a social work skill is a circumscribed set od discrete cognitive and
behavioural actions that are consistent and congruent with (1) research-based knowledge; (2)
social work values, ethics, and obligations; (3) the essential facilitative qualities or the ‘core
conditions’; (4) the characteristics of professionalism’ and (5) a legitimate social work purpose
within the context of phase or process of practice
Skills = competencies
o When and what skills to use depends on the situation and person-in-environment
The 7 phases of practice
o Engagement + some of assessment competencies include (1) prepare, (2) begin and
(3) explore
o Assessment competency (4) assessing and (5) contracting
o Intervention and evaluation competencies (6) working and evaluation, and (7) ending
Essential facilitative qualities empathy, respect and authenticity
There are four general categories of common factors associated with generating beneficial
outcomes in any client relationship
o Client factors and situation factors: limitations and challenges within the clients and
their situation; what the client brings with them can be influential upon the outcome
Social workers emphaze on person-in-environment and ‘start where the client
is’ to balance this offset
o Relationship factors: the relationship between the client and the professional is key.
Social work skills ensure proficiency and positive worker-client relationship
o Expectancy factors: ‘placebo effects’
Encourage and maintain a positive attitude and enthusiasm
o Model and technique factors: the model and technique involved is just as important as
building relationships
o In addition, the fallowing are needed to foster a healthy relationship
(1) exposure to and exploration of problem issues
(2) practice in coping with or mastering aspects of the problematic issues
(3) development of a conceptual means to understand and explain why and how
the problems occur and how they can be managed
Helpful workers express qualities differently according to individual, circumstance of person-in-
environment, nature of role of social worker, and phase of service
o As a general guide there are four essential qualities one should reflect on
(1) empathy ‘putting oneself in the others shoe’
Not showing pity
But joining other in their subjective experience
Appreciation of thoughts and experiences
(2) regard respect for the client regardless of any difference
However still make professional judgements
(3) authenticity genuineness and congruence is our actions, words and
behaviour
(4) professionalism includes
Integrity
Professionl knowledge and self-efficacy
Self-understanding and self-control
Social support
Critical thinking, scientific inquiry, and career-long learning
Valuing diversity and difference
Advancing human rights and social justice
Promoting social well-being
Ethical decision making

Document Summary

Amongst one of eight most satisfying careers due to. Job security: professional autonomy, extensive direct contact with clients. To serve competently: be knowledgeable, thoughtful, ethical, accountable, proficient. Places of work: child-protection in event of abuse or neglect, families child-caring, hospital crisis management, adults counselling in event of abuse/incarceration, couples, single parents childcare, substance abuse, prison/youth offenders, psychiatric institutions. The variety of function and settings of the field make it hard for one to excel in all different avenues. The breadth, diversity and complexity is overwhelming. One can not serve competently in all places: one can acquire expertise which are common to all practices, these common skills bring coherence to the profession. Social workers approach clients in a similar perspective distinct professional language. Use words such as client, person, or consumer (oppose to patient, subject or case) Use assessment (oppose to diagnosis, study, examination or investigation)