MGMT 2130 Chapter Notes - Chapter 10: Job Satisfaction, Social Loafing, No Authority
16 Aug 2016
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Document Summary
A small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving work interdependent work processes. Improved product and service quality; teams are held responsible for output and productivity. Increased job satisfaction; teams get a chance to improve their skills. Training team members to do all or most of the job performed by other team members. Team is able to view problems from multiple perspectives. Team is able to define problem better and in generating alternative solutions. Occurs when workers withhold their efforts and fail to perform their share of the work. When members of highly cohesive groups feel intense pressure not to disagree with one another so that the group can approve a proposed solution. Only one or two people dominate the team discussion. Team members may not feel accountable for the decisions and actions taken by the team. There is a clear, engaging reason or purpose.
