MGMT9700 Chapter Notes - Chapter 7: Job Performance
Document Summary
Planned introduction of new employees to their jobs, co-workers, and the organization. Lower grievances, likely as a result of clear expectations. Process whereby people acquire the necessary ksas to perform jobs. Enables hr and training professionals to get involved with business, partner with operating managers, and make contributions to organizational results. May prevent hr professionals and trainers from chasing fads or training gimmicks. Reduces likelihood of thinking that training alone can solve most employee or organizational problems. Reaction: using questionnaires or surveys for feedback. Behaviour: observing actual job performance after training.
