MGMT9840 Chapter Notes - Chapter 4: Job Performance, Job Analysis
Document Summary
The process of collecting information about jobs. A systematic process for gathering, documenting, and analyzing data about the work required for a job. A collection of positions that are similar in their significant duties. A collection of duties assigned to individuals in an organization at a. People who are most knowledgeable about a job and how it is currently performed; generally job incumbents and their supervisors. Direct observation activities: involves questioning individuals or small groups of employees and supervisors about the work that gets done, the job analyst watches employees as they carry out their job. Groups of related behaviours or attitudes that are needed for successful job performance in an organization.
