MGMT 100 Chapter Notes - Chapter 11: Lillian Moller Gilbreth, Goal Setting, The Good Feeling
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Equity theory: the idea that employees try to maintain equity between inputs and outputs compared to others in similar positions. Expectancy theory: victor vroom"s theory that the amount of effort employees exert on a specific task depends on the expectations of the outcome. Extrinsic reward: something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise and promotions. Goal-setting theory: the idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback and facilitated by organizational conditions. Hawthorne effect: the tendency for people to behave differently when they know they are being studied. Hygiene (maintenance) factors: in herzberg"s theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased. Intrinsic reward: the good feeling you have when you have done a job well.