MGMT 100 Chapter Notes - Chapter 8: Knowledge Management, Middle Management, Brainstorming
5 Dec 2018
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Autocratic leadership: leadership style that involves making managerial decisions without consulting others. Brainstorming: generating as many solutions to a problem as possible in a short period of time with no censoring of ideas. Conceptual skills: skills that involve the ability to see organizations as a whole and how all the parts fit together. Contingency planning: involves developing an alternative set of plans in case the first set does not work out. Controlling: management function that involves establishing clear standards to determine whether an organization is progressing toward its goals and objectives, rewarding people for doing a good job, and taking corrective action if they are not. Crisis planning: involves reacting to sudden changes in the environment. Decision making: choosing among two or more alternatives. External customers: dealers, who buy products to sell to others, and ultimate customers (or end users), who buy products for their own personal use.
