COMM 103 Chapter Notes - Chapter 8: Flextime, Positive Feedback, Reinforcement
27 Sep 2017
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Chapter 8: managing and leading the organization"s talent. Main role can of managers: four broad areas of responsibility: market assessment and strategy development and execution, business system design, development, and implementation, financial resource management, attracting, retaining, and managing talent. Demographics, globalization, and the need for higher-knowledge skill-based employees are requiring a (cid:498)asset versus expense(cid:499) approach to our hr team. Managers must spend time on talent development; coaching & feedback, culture of collaboration and communication address underperformance, rewards. Treat employee as asset; seek return on investment: takes time & money for return. Failure to provide right work environment, rewards, & recognition-based incentives (err) high probab of turnover lose potential return on investment. Productivity (contribution) curve (the right err moves employee up on curve) Creating a positive work environment: perceived quality of company, key attributes of the position, fit with employee"s lifestyle and reward requirements. Employees must believe comp perceived as industry leader, challenger, innovator.
