Chapter 1 Learning Objectives
1) Organizations are social inventions where people work together in order to accomplish common goals.
2) Organizational behaviour is the attitudes and behaviours of individuals who make up the organization. Its
goals are to predict, explain, and manage these behaviours.
3) Management is the art of getting stuff done, using the skills of others. Managers acquire, allocate, and utilize
human resources to accomplish their goals.
4) The classical system was much more formal, it was centered on fair and “productive” practices, with many
formal procedures to follow. Decision-making was generally centralized. In contrast, the human relations
movement was much more decentralized, and focused more on employees and treating them properly.
5) The contemporary con