COMM 190 Chapter : Comm 190 Week 8.docx

• School: Queen's University
• Department: Commerce
• Course: COMM 190
• Professor: Tracy Jenkin

Document Summary

Initiatives taken at the business unit level: many info systems for each, may use a long lag time to implement every info system. The frame work how we want to operate as a business, gives us more detail than business strategies. How do we want to provide values that addresses customer needs. Diversification: there"s very unique businesses, sell different products, very different business units. Since they do not share the same customers. Unification: must share data and standardize businesses processes, using the same erp across each of the different businesses. City of kingston: same garbage day, utilities, public transportation, street cleaning, snow removal, police. These all provide different services, but they do have the same customers. Replication: offer similar services and products, but may not have the same customers and suppliers or legal reasons that prevent them to share data. Firm where perform all the same services across businesses, they just can"t share their data.