GMS 200 Chapter 1: Chapter 1 Notes

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

21st century, brings about change in that companies value people. Companies provide valuable rewards and respect for work-life balance. Companies excel in concerns for ethics and social responsibilities, innovativeness, and employee development, but also profitability and investment value. I ntellectual capital: is he collective brainpower or shared knowledge of a workforce. Knowledge worker: is someone whose mind is a critical asset to employers. Globalization: is the worldwide interdependence of resource flows, product markets, and business competition. Tech used for everyday operations, but it also helps with communication (eg, don t need to be face to face) Workforce diversity: describes differences in gender, race, age, ethnicity, able-bodiness, religious affiliation, and sexual orientation among works. Prejudice: is the display of negative, irrational attitudes toward women or minorities. Discrimination: actively denies women and minorities the full benefits of organizational membership. Glass ceiling effect: an invisible barrier limit career advancement of women and minorities.