Textbook Notes (368,117)
Canada (161,660)
GMS 200 (566)
Chapter 2

Chapter 2 Notes

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Global Management Studies
GMS 200
Shavin Malhotra

Chapter 2: Management- Past to Present Classical Management Approaches 1. Scientific management 2. Administrative principles 3. Bureaucratic organization Share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns Scientific Management Frederick W. Taylor, father of scientific management, Many workers did their jobs their own way and without clear and uniform specifications: caused them to lose efficiency and perform below their true capacities This problem could be corrected if workers were taught and then helped by supervisors to always perform their jobs the right way Concept of Time Study: analyze the motions and tasks required in any job and to develop the most efficient ways to perform them Linked job requirements with both job training for the worker and support from the supervisors in the form or appropriate: o Direction o work assistance o monetary incentives Scientific management: Emphasizes careful selection and training of workers and supervisory support with an emphasis on improving efficiency o Develop for each job a science. Rules of motion, standardized work implements, and proper working conditions o Select workers with right abilities for the job o Train workers and give them proper incentives www.notesolution.com
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