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Chapter 1

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Global Management Studies
GMS 200
Sui Sui

Chapter 1 Technology -Increasing demand for knowledge workers with the skills to fully use technology -Wal-Mart: global leader of information technology innovation In 1983 Wal-Mart began to use bar codes and in 2005 they started using radio frequency identification tags because it was more efficient since they don’t have to scan physically Wal-Mart can reduce costs and can benefit and grow as a company because of technology  Ethical expectations for modern businesses  Wal-Mart’s Mexico Bribery Scandal Study question 1: What are the challenges of working in the new economy?  Careers -Core workers, contract workers, and part- time workers * a lot of jobs offer flexibility, for instance for some companies they let you work at home, or Google gives their employees a lot of freedom they let you dress however you like, give you your own room, massages, cafeterias etc Organizations as open systems An open system interacts with the external environment in a continual process of transforming resource inputs into product outputs in the form of finished goods and/or services. The environment supplies The organization creates The environment consumes Resource inputs Work Product outputs People activities turn resources into outputs Finished goods and/or services Money transformation process Materials Technology Information Customer and client feedback Study Question 2: What are organizations like in the new workplace?  Organizational performance -Performance effectiveness - Output -Performance efficiency -Input *How do companies measure productivity, by keeping track of output and input Productivity and dimensions of organization performance H Effective but not efficient Effective and efficient i -Goals achieved -Goals achieved
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