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Chapter 1

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Department
Global Management Studies
Course
GMS 200
Professor
Shavin Malhotra
Semester
Fall

Description
Chapter One: Introducing Management Lecture Notes: 1. Maquiladora (Mexico) is a free trade zone, where no tax is paid. There are more in China and Dubai. 2. The country whose name is written under “Made in…” is where the largest amount of production takes place. 3. Compromise Effect: when a company launch another product that is very expensive, to increase the sales of its other middle priced products. 4. Organization is a collection of people working together to achieve a common goal. Organizations are open systems. 5. Productivity and the dimensions of organizational performance: 6. Manager is a person who directly supports and helps activate the work efforts and performance accomplishments of others. Management levels in typical business and non-profit organizations 7. Katz’s essential managerial skills: 8. Environmental Uncertainty: is lack of complete information about the environment – two types of uncertainty: endogenous internal and exogenous external 9. What constitutes the external environment organizations: PEST (political, economic, socio-cultural, and technological) and national 10. What is a specific (task) external environment of organizations: actual organizations, groups, and persons with whom an organization interacts and conducts business – include important stakeholders Chapter Notes: 1. Intellectual capital is the collective brainpower or shared knowledge of a workforce that can be used to create value. Knowledge worker is someone whose mind is a critical asset to employers and adds to the intellectual capacity of the organization. 2. Prejudice is the display of negative, irrational attitudes toward members of diverse populations. 3. A subtle form of discrimination is called the glass ceiling effect, an invisible barrier or “ceiling” that prevents women and mem
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