GMS 200 Chapter Notes - Chapter 2: Hawthorne Effect, Scientific Management, Self-Actualization

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Kenneth Kalu

Document Summary

Global management studies- chapter 2: management learning- past to present. Objectives: list characteristics and principles of all three classical management styles, describe the principles of the various behavioural management styles, explain the foundations of modern management thinking. Scientific management: support: emphasizes careful selection and training of workers and supervisory, for every job develops a (cid:498)science(cid:499) that includes rules, standardized work, give proper incentives for them to cooperate with the job (cid:498)science(cid:499) implements, and proper conditions. Foresight- completing a plan of action for the future. Bureaucratic organization: bureaucracy- rational and efficient form of organization founded on logic, order, and legitimate authority, clear division of labour, clear hierarchy of authority, formal rules and procedures, impersonality, careers based on merit. Behavioural management approaches- assumption: people are social and self- actualizing. Follett"s organizations as communities: managers and workers should labour in harmony without one party dominating the other, freedom to talk over and reconcile conflicts and differences.