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Chapter 2

GMS200 Chapter 2 - Management Learning.docx

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Global Management Studies
GMS 200
Shavin Malhotra

Chapter 2 OverviewScientific management eraSocial manbehavioral eraModern eraContingency theory Industrial RevolutionSubstitution of machine power for human powerSteam engine o Can move products from one city to anotherThe Factory system o Huge factories being set up to mass produce Scientific ManagementFW Taylor 18561915 o One Best Way was his quote for performing doing something etc o His idea was that there is one most efficient way for working on a projectsSoldiering o Almost universally held belief among workers that if they became more productive fewer of them would be needed and jobs would be eliminatedTaylor brought in the incentive wage system to encourage productivity Workers wasted a lot of their effort by relying on ruleofthumb methods rather than on optimal work methods that can be determined by a scientific study of the task Taylors 4 Principals FW Taylor created these 4 principals1 Replace rule of thumb work methods with methods based on a scientific study of the task 2 Scientifically select and then train teach and develop the workman Whereas in the past the employee or workmen chose his own work and trained himself as best he could 3 Provide Detailed instruction and supervision of each worker in the performance of that workers discrete task 4 Divide work equally between managers and workers so that managers apply scientific management principles to planning the work and the workers actually perform the tasks
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