Textbook Notes (368,848)
Canada (162,204)
GMS 200 (566)
Chapter 3

GMS Day 4 - Chapter 3.docx

4 Pages
103 Views
Unlock Document

Department
Global Management Studies
Course
GMS 200
Professor
Shavin Malhotra
Semester
Fall

Description
Day 4 – Chapter 3  Culture is a set of assumptions and values that are shared by a group of people and that guide that group of people’s interaction with each other.  Organization Culture is the system of shared beliefs and values that develops within an organization and guides the behaviour of its members o Culture is firm’s personality, helps to distinguish it from others  Example : Hewlett-Packard o “When I come back next year I do not want to see that project in the lab” – David Packard o They ended up with an advanced computer system that NASA used on the first moon voyage o He then gave a “Medal of Defiance” for that engineer “For contempt and defiance above and beyond the call of engineering duty” the certificate read.  A recent study by Waterstone Human Capital of Canadian of 107 executive showed that: o 82% of executives said corporate culture has an impact on financial performance o 82% of executives said it has tangible impact on their organizations ability to recruit, manage and retain the best people  What constitutes as Culture? o Innovation and risk taking  Such as Apple and Coca-Cola o Attention to detail  Motorola – “Quality is their driving theme” o Outcome Orientation – results more important that the processes  Where does culture come from? o Founders  By acting as a role model  Ex: Akio Morita of Sony  Bill Gates of Microsof  By hiring and keeping similar employees  Strong Culture: Pros and Cons o Drives employee behaviour due to clear vision leading the high performance o It can also lead to rigid beliefs  Ex: IBM, who used to manufacture mainframe computers and did not want to shift to Personal Computers, and delayed from changing to PCs because they were not willing to diverge or change.  Elements of Observable Culture? o Stories from different sources o Heroes from the company – Who gets award/recognition/etc o Rites and Practices – Best employee of the week / month / etc o Symbols (Think of Military Organizations, medals are very symbolic of their culture) Global Culture  “Global Mindset” o People believe that cultures around the world are converging o People are same everywhere o They wear jeans and European designer fashions o They eat McDonalds, talk on Apple phones and listen to iPods Hofstede’s Cultural Dimensions Based on a survey of 72,215 IBM employees in 40 nations, between 1962 and 1973  Individualism vs Collectivism o The degree to which people in a country prefer to act as individual rather than as members of groups  High versus Low Power Distance o The degree of inequality among people which the population of the country considers normal. Ex: In China, a manager or superior is highly respected and this way of life is accepted and not debated upon  Masculinity vs Feminine o Degree to whic
More Less

Related notes for GMS 200

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit