Textbook Notes (368,245)
Canada (161,733)
GMS 200 (566)
Chapter 4

Chapter 4 - Org.environment and culture 2

2 Pages
61 Views
Unlock Document

Department
Global Management Studies
Course
GMS 200
Professor
Shavin Malhotra
Semester
Fall

Description
1. What is culture?  Culture is a set of assumptions and values that are shared by a group of people and that guide that group of people’s interaction with each other. 2. Values.  Values are the stable core of culture. They are strong, unconscious emotions with a minus and a plus pole, like: evil – good, abnormal – normal. What is normal is a matter of values. 3. Cultures and sub-cultures  Org. Culture (focus) -> group culture-> regional culture->global/country culture (focus). 4. Organizational culture  Organizational culture is the system of shared beliefs and values that develops within an organizational and guides the behaviors of its members.  Culture is firms’ personality, helps to distinguish it from others.  Impact of culture: recent study by Water stone Human Capital Ltd. And Canadian business including in-depth interviews with senior Canadian executives at 107 companies: - 82% of executives said corporate culture has an impact on financial performance. - 82% of executives said it has tangible impact on their organization’s ability to recruit, manage and retain the best people. - 20% of executives said corporate culture is their company’s primary driver of success.  Comparisons: Tim Horton’s Vs. Starbucks Air Canada vs. West Jet. 5.
More Less

Related notes for GMS 200

Log In


OR

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


OR

By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.


Submit