GMS 200 Chapter Notes - Chapter 13: Management Information System, Henry Mintzberg, Cognitive Style
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Data are raw facts and observations, while information is data made useful for decision- making. Management process of planning, organizing, leading, and controlling is driven by information. Information technology helps us acquire, store, and process information. Internal and external information flows are essential to problem solving and decision-making in organizations. Intelligence information gathered from stakeholders and external environment. Internal information flows up, down, around, and across organizations: public information disseminated to stakeholders and external environment. Information systems use it to collect, organize, and distribute data for use in decision- making. Management information systems meet the information needs of managers in making daily decisions. All of the managerial roles identified by henry mintzberg interpersonal, decisional, and informational involve communication and information processing. Problem solving involves identifying and taking action to resolve problems. Success in problem solving depends on using information to make good decisions a choice among possible alternative courses of action.