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Chapter 2

Chapter 2 - Management Learning.docx

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Global Management Studies
GMS 200
Shavin Malhotra

Chapter2OverviewScientific management eraSocial manbehavioral eraModern eraContingency theoryIndustrial RevolutionSubstitution of machine power for human powerSteam engineoCan move products from one city to anotherThe Factory systemoHuge factories being set up to mass produceScientific ManagementFW Taylor 18561915oOne Best Way was his quote for performing doing something etcoHis idea was that there is one most efficient way for working on a projectsSoldieringoAlmost universally held belief among workers that if they became more productive fewer of them would be needed and jobs would be eliminatedTaylor brought in the incentive wage system to encourage productivity Workers wasted a lot of their effort by relying on ruleofthumb methods rather than on optimal work methods that can be determined by a scientific study of the taskTaylors 4 PrincipalsFW Taylor created these 4 principals 1Replace rule of thumb work methods with methods based on a scientific study of the task2Scientifically select and then train teach and develop the workman Whereas in the past the employee or workmen chose his own work and trained himself as best he could3Provide Detailed instruction and supervision of each worker in the performance of that workers discrete task4Divide work equally between managers and workers so that managers apply scientific management principles to planning the work and the workers actually perform the tasks
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