Textbook Notes (368,129)
Canada (161,665)
GMS 200 (566)
Chapter 2

Chapter 2 - History of Management Past & Present

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Global Management Studies
GMS 200
Shavin Malhotra

thWednesday October 13 2010 Chapter 2 History of Management Past and PresentHawthorne Studies scientific management perspective and sought to determine how economic incentives and the physical conditions of the workplace affected the output of workers initial focus was on the level of illumination in the manufacturing facilities better lighting improves performanceExample 6 workers were isolated for intensive study in a special test room Concluded that social setting created for workers in the test room accounted to increase productivity 2 factors were given special importance 1 group atmosphere the workers shared pleasant social relation with one another and wanted good job 2 more participative supervision study helped shift the attention of managers and management research away from the technical and structural concerns of the classical approach and towards socialhuman concerns as key to productivity Peoples feelings attitudes and relationships with co workers affected their work Hawthorne Effect suggests that managers using good human relations will ach
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