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GMS 200 (566)
Jian Guan (27)
Chapter 1

Chapter 1.docx

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Global Management Studies
Course Code
GMS 200
Jian Guan

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Chapter 1 Introducing Management GMS Notes What are the challenges of working in the new economy Talent People and their talentswhat they know what they learn and what they do with itare the ultimate foundations of organizational performance Intellectual capital is the collective brainpower or shared knowledge of a workforce than can be used to create value Intellectual CapitalCompetency x Commitment A knowledge worker is someone whose mind is a critical asset to employers and adds to the intellectual capital of the organization Diversity Workforce diversity is the composition of a workforce in terms of differences among people whether it be their gender age race ethnicity religion sexual orientation or ablebodiedness Prejudice or the holding of negative opinions and attitudes to a diversified population sets the stage for diversity bias A subtle form of discrimination is called the glass ceiling effectan invisible barrier or ceiling that prevents minorities from rising above a certain level of organizational responsibility Globalization Globalization is the worldwide interdependence of resource flows product markets and business competition that characterizes our new economy It is a process in which improvements of technology combine with the deregulation of markets to bring out flows of people goods services and money Techno
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