GMS 401 Chapter Notes - Chapter 1: Operations Management, Supply Chain, Personnel Selection
12 Feb 2018
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Document Summary
What is operations management: operations management (om) is the activities that creates value in the form of goods and services by transforming inputs into outputs. Firms can"t be good at everything they do, so it is beneficial to assign tasks to other experts. When members collaborate to achieve high levels of customer satisfaction, there is efficiency and competitive advantage. Why study operations management: it is one of the three major functions of any organization, it is related to all other business functions. How people organize themselves for productive enterprise: we want to know how goods and services are produced (creates the products we produce, to understand what operations managers do. Helps you explore the numerous career opportunities in the field: it is such a costly part of an organization. It provides a big opportunity to improve its profitability and enhance its service to society.
