GMS 200 Chapter 1: Chapters 1, 4, 5

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raspberryspider286

21 Apr 2011

School

Ryerson University

Department

Global Management Studies

Course

GMS 200

Professor

Jian Guan

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GMS 200 Full Course Notes

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Document Summary

Gms200 m i d t er m rev i ew (sum mar ized) Work ing challenges for t he new economy. I ntellectual capital: collective brainpower or share knowledge of a workforce that can be used to create value. Globalization: the worldwide interdependence of resource flows, product markets, and business competition that characterize the new economy. Technology: a continuing transformation of a modern workplace through (the internet, www, computer, information technology) Diversity: within a workforce which reflects that differences with respects to gender, age, ethnicity, religion, sexual orientation. A diverse multicultural workforce both challenges and offers opportunities to employers. Ethics: code of moral principles, society requires business to operate with high moral standards. Careers: 21st century, not limited only to full-time positions, opened up to (part-time and seasonal), Skills must be convenient in different work industries and must always be up to date. Organization: a collection of people who work together in order to achieve a common purpose.

Related Questions

1. Which of the following is a reason that training and development are key ingredients to the competitiveness of firms? a) Rapid change e.g. technology, requires employees continually learn new skills b) The new psychological contract has created the expectation that employees invest in their own career development c) Growing reliance on teamwork creates a demand for the ability to solve problems in teams d) Diversity and globalization require that employees be able to work well with people who are different from them e) All of the choices are correct

, and 1. When an organization has the right combination of that makes full use of its resources and opportunities in achieving its goals it is said to function as a high-performance work system a) capital, cashflow, managers b) customers, cash, confidence c) recruiting, retention, union relations d) people, technology, structure e) none of the choices are correct

Which of the following best defines organizational behavior?

A) It involves the study of groups of people coming together for collective bargaining.

B) It involves the study of what people do in a company and how it affects the company's output.

C) It involves analyzing different people in an industry with independent profit-centered motives.

D) It involves developing exclusively the knowledge of managers and senior-level employees.

E) It is a field that is not influenced by factors in the external world.