GMS 200 Chapter Notes - Chapter 2: Mary Parker Follett, Human Relations Movement, Morale

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Shavin Malhotra

Document Summary

Chapter 2 management past to present. Teaching and helping was a method of avoiding this: his overall goal was to improve the productivity through the following criteria: develop rules of motion, standardized work implements, and proper working conditions for every job. carefully select workers with the right abilities for the job. carefully train workers and provide proper incentives. support workers by carefully planning their work and removing. attempts to document and understand the experiences of successful managers. henri fayol: he believed there were 14 principles of management that should be taught to all aspiring managers: division of labour specialization of work. authority managers have the right to give orders. discipline behaviour needs to be grounded with obedience and respect. scalar chain there should be a clear and unbroken line of communication from the top to the bottom of the organization.