GMS 200 Chapter Notes - Chapter 13: Representativeness Heuristic, Ethical Decision, Bounded Rationality

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GMS 200 Full Course Notes
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GMS 200 Full Course Notes
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Document Summary

Df: knowledge worker someone whose value to org. rests w/ intellect, not physical capabilities. Provide decisive competitive factor in today s economy. Df: intellectual capital shared knowledge of workforce use to create wealth. Productivity of knowledge and knowledge workers depends on: Computer competency ability to understand computers, use them to advntg information competency ability to use technology to locate, retrieve, evaluate, organize, analyze info for decision making. Df: information data made useful for decision making. Complete (sufficient for task at hand/up-to-date) relevant (appropriate for task at hand) Implications of it w/in organizations: facilitation of communication & info sharing. Operating w/ fewer middle managers flattening of organizational structures faster decision making increased coordination & control replace jobs devoted to moving info. Implications of it for relationships w/ external environment: 13. 2 it is breaking barriers and changing organizations. Exchanges w/ external environment: father intelligence info, provide public info. Exchanges w/in organization: facilitate decision making/problem solving.

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