Textbook Notes (368,098)
Canada (161,641)
MHR 405 (330)
Louis Pike (74)
Chapter 2

Chapter 2

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Human Resources
MHR 405
Louis Pike

Chapter 2 Creative a positive work environment: attitudes, values, ethics Why is it important to create a positive work environment? High-performing organizations produce extraordinary results that extend beyond customer service and shareholder gain Improves faster than their competitors These organizations are open to new ideas Demonstrates CSR using their ethical, philanthropic, legal and economic resources in ways to benefit others Best practice methods is the processes, practices and systems identified in an organization that are performed exceptionally well and are widely recognized as improving an organizations performance and efficiency in specific areas The task of management is to find and adapt industry best practices What does a positive work environment look like? Each organization is different 3 parts that all companies must consider if they are serious about creating and maintain a positive place to work o Organizational environment high performing companies shows who they are, what the value and where they are going and how employees can help them get there o Culture is strong, adaptive o Leaders influence and motivate others, they create a vision and mission and help people understand what they can do to contribute o Organizational values are clear and leaders express these values in a consistent fashion, acting as role models o Communication is open and supports knowledge management, problem solving and effective coordination of work o Decision making is ethical like policies, procedures and practices are designed to achieve organizational goals www.notesolution.com
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