Textbook Notes (368,781)
Canada (162,164)
MHR 405 (330)
Louis Pike (74)
Chapter 7

Chapter 7

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Human Resources
MHR 405
Louis Pike

Chapter 7 Team dynamics and effectiveness What is a team? Group is 2 or more people having common interests, objectives and continuing interaction There are formal and informal groups Informal groups are such as interest groups representing a department, unit or a company Team is 2 or more people with common objective who are mutually dependent upon each other to achieve a particular task and who hold themselves accountable to each other Work teams are task-oriented groups, supported by the company, and very useful in doing work that is complicated and much greater than one person can handle How teams differ Teams differ from groups Teams also differ in other ways such as o The amount and nature of the task-driven interaction required to get the work done (task interdependence) o In terms of whether they are permanent or temporary Task interdependence is the amount of task assigned among work team members All teams have some task interdependence (mutually dependent on each other), but the nature of this can be reciprocal, sequential or pooled Pooled interdependence Teams like baseball teams with each members having fixed responsibilities and the performance of the team resulting from the sum of (pooling of) the performance of the individual members, these teams have pooled interdependence Task interdependence is pooled that means team members work individually but either draw from a pool of common efforts or pool their outputs Sequential interdependence www.notesolution.com Some teams like football teams work through organized action or it is called sequential interdependence This type of teams rely on each other for resources with the production of one member becoming the contribution of another Reciprocal interdependence Teams like tennis teams with each having flexible responsibilities, these are called reciprocal interdependence In this type of team, work is being exchanged back and forth among 2 members Different types of work teams Temporary teams work temporarily on a specific project and then separate when its done, for example project teams Permanent work teams remain together and have ongoing responsibility For example self-managed work teams (SMWTs) members have independence to carry out interdependent tasks and make decisions that were once reserved for managers Some work teams are created to solve specific problems, for example improving quality, work process Main purpose of those teams is to make recommendations only not applying the suggested solutions Quality circles are small groups of employees who work voluntarily on company time, 1hr per week, to handle work-related problems such as quality control, cost reduction, production planning and techniques and product design How teams develop The 5 stage model of team development Teams pass through 5 stages of development 5 stages are o Forming o Storming www.notesolution.com
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