Textbook Notes (368,317)
Canada (161,798)
MHR 405 (330)
Louis Pike (74)
Chapter 8

Chapter 8

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Human Resources
MHR 405
Louis Pike

Chapter 8 Creativity and decision making Individual decision making at work Decision making is a conscious process of making choices among one or more alternatives and developing a commitment to a course of action Programmed decisions is a simple, routine matter for which a manager has established decision rule Non-programmed decisions is new, complex decisions that requires a creative solution Example on pg 242 Making effective individual decisions Effective decisions are timely decision that meet desired objectives and is accepted by the individuals affected by it Ethical issues in individual decision making Ethical decision making in companies is influenced by many factors o Individual differences o Organizational rewards o Punishments Ethical decision is a decision with ones personal values and commonly held values of the organization and society Models of decision making 4 decision making models are o The rational model of decision making Rationality is a logical, step-by-step approach to decision making with a thorough analysis of alternatives and their consequences Rational model has the following important assumptions The outcome will be completely rational www.notesolution.com
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