MHR 405 Chapter 11: Chapter 11
Document Summary
The nature of conflict in organizations: conflict is the perception in an interdependent relationship, of mismatched wishes, goals, attitudes, emotions or behaviours. Forms of conflict: conflict is visible in many different forms and they are www. notesolution. com, interorganizational conflict. conflict that occurs between 2 or more organizations. competition, corporate takeovers and new organizational arrangements often increases this conflict. conflicts between napster and several record companies is an example: intergroup conflict. conflict that occurs between different groups or teams within an organization. groups in conflict tend to develop an us against them mentality whereby each sees the other team as the enemy and becomes more hostile and decreases its communication with the other group. these conflicts can lead to win-lose results and negative consequences like territoriality, aggression and unfairness toward the other group can result. however, intergroup conflict can lead to functional outcomes such as reevaluation and introspection within each group: intragroup (team) conflict.