MHR 405 Chapter Notes - Chapter 5: Social Cognitive Theory, Organizational Justice, Balanced Scorecard
13 Apr 2013
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Document Summary
Motivation: the forces within a person that affect his or her direction, intensity and persistence of voluntary behaviour. Employee engagement: individual"s emotional and cognitive motivation, particularly a focused, intense, persistent and purposive effort towards work related goals. Drives: hardwired characteristics of the brain that correct deficiencies or maintain an internal equilibrium by producing emotions to energize individuals. Intrinsic motivation: internal drive to do something because of such things as interest, challenge, and personal satisfaction. Extrinsic motivation: motivation that comes from outside the person such as praise, pay, tangible rewards, or a promotion. Maslow"s needs hierarchy theory: a motivation theory of needs arranges in a hierarchy, whereby people are motivated to fulfill a higher need as a lower one becomes gratified. Need for achievement (nach): a need in which people want to accomplish reasonable challenging foals. And desire unambiguous feedback and recognition for their success.
