Textbook Notes (368,317)
Canada (161,798)
MHR 405 (330)
Louis Pike (74)
Chapter 4

Chapter 4 notes

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Human Resources
MHR 405
Louis Pike

Text Chapter Four Notes 121010What is MotivationMotivation the process or arousing and sustaining goaldirected behaviourPlays an important role in organization success Latin word movereto move Moving an output from one state to anotherJob Satisfaction a pleasurable or positive emotional state resulting from the appraisal ofones job or job experiences Unlike motivation job satisfaction does not imply any movement towards goals Intrinsic Motivation a persons internal drive to do something because of interest challenge or personal satisfaction Extrinsic Motivation motivation that comes from outside the person such as paytangible rewards or a promotionEmployee Engagement a state of emotional and intellectual involvement that employees have in their organization Usually a motivated employee is also engaged but not alwaysEdward Lawler Rewarding Excellence argues that strategic success rests on how well a firms reward structures support the firms strategic intent and that motivation is all about a firms reward structures both tangible and intangible Relationship between Motivation and PerformanceCyberloafing Employees surfing the internet when they should be workingPositive correlation between satisfied engaged workers and organizational performance Employees do not believe their managementorganization is doing enough to motivate them to go the extra mile Only 23 of Canadians surveyed consider themselves to be currently engaged at work against 21 globally Poor performance though is not due to poor motivation always Employees must have clear and reasonable expectations the right tools and support and the willingness and competencies to do the job No single motivation theory has been able to explain all the variance in human behaviour Each theory has limitations and variations
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