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MHR 505 (27)

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Ryerson University
Human Resources
MHR 505
Genevieve Farrell

Chapter 1 An Introduction to Organizational BehaviourLearning Objectives1 Define organizational Behaviour OB and explain its rootsOrganizational Behaviouris a field of study that seeks to understand explain predict and change human behaviour both individual and collective in the organizational contextOB is an applied behavioural scienceresearch the improves ones ability to understand predict and influence the behaviour of othersRoots of OBExhibit 11 Some of the Interdisciplinary Roots of OBDisciplineInfluences on OB TopicsUnit of AnalysisPsychology the science of human Learning personality leadership Individualbehaviour motivation perception attitudes performance appraisalEngineering the applied science Design of work efficiency Individuals and Groupof energy and matterperformance standards productivity and goal setting includes scientific management Social Psychology and Sociology Work teams group and Groupthe science of sociologycommunication group dynamics roles norms and standards of bhvr that emerge within groups complaint and deviant bhvr effects of code of ethics in orgs organizational change powerAnthropology the science of the Organizational culture origins of Organizationlearned behaviour of human culture patterns of behaviourbeingsManagement administrative Design implementation and Organizationscience the study of overseeing management of various activities and supervising people administrative and organizational in the organizationsystems2 Explain the relationship or organizational behaviour to the study of managementOrganization are defined as groups of people who work interdependently toward some common purposeThe job of a manager is a complex one and includes tasks related to the mgt of people as well as those related to the mgt of info material and financial resources Managerial work includes planning organizing leading controlling and managers perform theirwork through carrying out interpersonal informational and decisional rolesIn addition to carrying out these roles managers have to balance the need for order in their orgs with the competing need for flexibility and adaptability to change in the competing values framework for organizational effectivenessAlso they have to balance the need to focus their attention inside the org with the equally imp need to focus their attention outside the org3 Explain some of the benefits of studying OB1Improved managerial effectiveness and bottom lineResearch that connects effective mgt of OB to various aspects of a companys bottom line such as sustaining high performance over changing market conditions reducing EE turnover improving individual and group productivity and increasing organizational adaptabilityHighperformance work practices HPWP can increase org performance They are influential bc they increase the KSAs of EEs are motivational and are empowering2More effective influenceOnce you gain mastery in the field of OB you will better understand and become able to predict and influence the behaviour of others
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