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MHR 523 (319)
Chapter 15

Human Resources Management Chapter 15

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Ryerson University
Human Resources
MHR 523
Kristyn Scott

Chapter 15 Notes THE STRATEGIC IMPORTANCE OF EFFECTIVE EMPLOYEE RELATIONS -ensuring that employees are treated fairly, ethically, and legally -distributive justice: fairness of a decision outcome -procedural justice: fairness of the process used to make a decision -interactional justice: fairness in interpersonal interactions by treating others with dignity and respect EMPLOYEE ENGAGEMENT -employee engagement: a positive, fulfilling, work-related state of mind characterized by vigour, dedication, and absorption DRIVERS OF ENGAGEMENT -leadership, opportunities for learning and development, company image, reputation -Towers Perrin Study -1) senior leaders demonstrate inspiration, vision, and commitment, 2) employees have a strong desire to learn and grow, 3) employees want to work for a company with a good reputation -figure 15.1 Top drivers of attraction, r
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