MHR 523 Chapter 4: Chapter 4 - Designing and analyzing jobs

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organizational structure: formal relationships among jobs in an organization. organization chart: snapshot , depicting organization"s structure: bureaucratic, flat, matrix. process of systematically organizing work into tasks that are required to perform a specific job: example: 1 supervisor, 1 clerk, 40 assembles = 3 jobs, 42 positions. work simplification: highly specialized, repetitive tasks to maximize efficiency. Great for uneducated people, those who have intellectual disabilities. Industrial engineering: identifying, analyzing timing the elements of each job cycle. Wanting to modify, combine, rearrange, or eliminate elements to reduce time needed to complete cycle. solutions: job enlargement (horizontal loading), job rotation, job enrichment (vertical loading) Job analysis: procedures firms use to determine tasks, duties, and responsibilities of each job and the human attributes required to perform it. qualitative job analysis techniques: the interview: individual, group, supervisory, questionnaire, participant diary/log, observation. quantitative job analysis techniques: position analysis questionnaire (paq)

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