MHR 523 Chapter Notes - Chapter 8: Central Tendency
21 Apr 2012
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Document Summary
Orientation provides new employees with basic back ground information about the employer and specific information that they need to perform their jobs satisfactory. Socialization- the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected. Problems with orientation programs: too much information, little or no orientation is provided- common for part-time and contract workers, too broad to be meaningful, too detailed from immediate supervisor. First, to start off training, provide many visual aids and variety of familiar examples. Organize into logical manner and use familiar terms. Second, make training similar to work situation and provide practice. Five step training process: needs analysis- identify specific job performance skills. Analyze audience to ensure program is suited to their education, Use research to develop specific measurable knowledge and experience, and skills performance objectives. Performance analysis: appraises the performance of current employees to determine if training could reduce performance problems.
